Frequently Asked Questions

Question: Why should I have confidence that your support team will be able to resolve my issue?

Answer: We  work hard daily to ensure that our clients get the help that they deserve.

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Question: What BlackBerry devices does BlackBerryRescue.com support?
Answer: We support all BlackBerry devices included but not limited to:
850 and 950 series ( ex. 850 and 957)
7200 series (ex. 7250 and 7290)
7100 series (ex. 7100t and 7130e)
8100 Pearl series (ex. 8100, 8120)
8300 Curve series (8310, 8320, 8350i)
8800 series (ex. 8800, 8820)
9000 Bold series
8520 Curve
9500 Storm and Storm2
9630 Tour
9700 Bold

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Question: What are your hours of operation?
Anwser: Our hours of operation are from Monday – Friday – 10am – 8pm  EDT
* we do provide support after hours as well >  Please contact us for further details.

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Question: Is there a money back guarantee policy?
Answer: There is a money back guarantee. However, we work hard to ensure that our clients issues are resolved and that they’re satisfied.